Technical Support

Technical Support Staff

Get The Most Out Of Your System With Premium Technical Support

When a question arises about your new system, you need fast, reliable support to answer it. And you will want to take advantage of new software features as they become available. Blue Moon Industries has the knowledge and tools to fix any issues and maximize your system. Also, our assistance ensures you are up-to-date with the new software features and updates that are available. At Blue Moon Industries, our technical support is flexible and always available. It’s based on the technology you depend on. So, we offer two support plans for your business model and needs.

We provide a variety of technical support plans designed to meet your organization's needs

Comprehensive Support Plan (CSP)

Unlimited telephone support

Basic Support Plan (BSP)

Telephone support purchased on a per-incident, as needed basis

All plans include periodic software updates. For more information, please contact our Technical Support team at TechSupport@BlueMoonInd.com

To see what types of services are covered under these plans please download this document.

Tailored Support to Suit Your Business

Whether your company is big or small, we are aware that your technical support requirements are particular. Our assistance plans are therefore meant to provide you with the flexibility and coverage appropriate for your business. Whatever plan you decide upon, you can rely on our knowledgeable staff to provide personalized assistance addressing your particular issues.

Although technology might be complicated, it doesn’t need to be overwhelming. When something goes wrong, you need quick solutions as well as a support staff familiar with your company and the instruments you rely on. That’s where Blue Moon Industries come in.

Blue Moon Industries wants to make your experience with the ERP system as flawless as possible. Our aim is not just to resolve problems but also to stop them from arising in the first place. Regular software updates and proactive support help us to constantly be one step ahead, maintaining your system in functioning order so that you can concentrate on growing your company.

Click this document to see the information and discover your options to find what kinds of services these plans include! It gives comprehensive details on how our solutions can satisfy your particular requirements.  

To get further information or to speak with one of our technical support experts, get in touch with TechSupport@BlueMoonInd.com now.